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A 14-hour course developed for staff who orientate, assess and mentor staff in their departments.

Accredited with 14 CPD’s/ CEU’s by University of Johannesburg (Faculty of Emergency Medical Care).

Applies to BAA, AEA, ECA, ECT, ANT & ECP staff.

Topics include Preceptorship versus Mentorship; Adult Learning; Communication & Cultural Diversity; Managing Cultural differences in work place; Reality Shock; Conflict Management; Staff Assessment and Effective Feedback skills.

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