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A 10 hour course developed to update and improve health care professionals’ knowledge and skills regarding clinical communication and documentation.

Accredited with 10 CPD’s/ CEU’s by University of Witwatersrand (8 L1 & 2 Ethics) and University of Johannesburg (10 L1).

Applies to medical, Dental & other HPCSA staff; as well as Emergency medical care staff (BAA, AEA, ECA, ECT, ANT & ECP).

Topics include Communication in HC setting; Managing Cultural differences in work place; Communication styles; Conflict management; Principles & Legal aspects of documentation; Communication tools to improve Patient safety; Risk assessment documentation; Pt Care plans; Incident reporting.

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